ABSTRACT
The Problem. Scholars in the feedback-seeking domain have predominantly focused on employee feedback seeking. However, there is less known about feedback seeking when the leader is the seeker of feedback. This is unfortunate because in dynamic and uncertain environments, as presented by the COVID-19 crisis, leaders will need to seek feedback from others to develop a holistic view of the emerging situation and respond in a timely manner. The Solution. The authors make a case for leader feedback seeking by identifying its four potential benefits for leaders themselves and organizations. Subsequently, they discuss four human resource development practices that can promote leader feedback-seeking behavior within organizations. The Stakeholders. This article will benefit organizations that seek to encourage their leadership talent to seek feedback at work.
ABSTRACT
The Problem. Scholars in the feedback-seeking domain have predominantly focused on employee feedback seeking. However, there is less known about feedback seeking when the leader is the seeker of feedback. This is unfortunate because in dynamic and uncertain environments, as presented by the COVID-19 crisis, leaders will need to seek feedback from others to develop a holistic view of the emerging situation and respond in a timely manner. The Solution. The authors make a case for leader feedback seeking by identifying its four potential benefits for leaders themselves and organizations. Subsequently, they discuss four human resource development practices that can promote leader feedback-seeking behavior within organizations. The Stakeholders. This article will benefit organizations that seek to encourage their leadership talent to seek feedback at work.
ABSTRACT
Kotak Mahindra Life Insurance Company Limited ((in short, Kotak Life) is one of India?s fastest-growing insurance companies in India. It is well regarded as a reputed, admired and sustainable company that believes in and practices the value of being ?people-friendly?. Hence, the company invests significant time, effort and money in developing its employees. In this interview, we explore an HR practitioner?s perspective on human capital development and its evolvement in the COVID-19 context in India. Specifically, we interviewed the Senior Vice President Human Resources and Head Organisation Capability and Development and, DE&I of Kotak Life to understand the human capital development process at Kotak Life Insurance. Given that this interview was conducted during the second wave of the COVID-19 pandemic in India, we also explored how the human capital development process was impacted by the COVID-19 pandemic and, thus, appropriately modified through the medium of digitalisation.
ABSTRACT
What does love have to do with leadership? Everything! Agape is a form of love that involves intentionally promoting well-being (in response to acts, persons, or structures that promote ill-being) through humility, self-sacrifice, forgiveness, empathy, emotional control, and impartiality. In this paper, we review agape from multiple disciplinary perspectives, provide examples of inspiring leaders who have brought about transformation through agape, explain how agape can be used to combat the current challenges faced by business leaders, especially during the rise in abuse and harassment in the workplace and the onslaught of coronavirus pandemic. The authors also offer a theoretical model that captures the antecedents of leaders' agape, its outcomes, and the mediating and moderating processes through which leaders' agape behaviors result in key follower outcomes. How leaders' agape addresses the current limitations in leadership theory and how it positively revolutionizes relationships at work have been discussed, thereby making it an interesting field for research and practice.